The largest insurer in the UK, Norwich Union, has suspended what had been described as a ground breaking form of car insurance that used a black box to track every journey.
The idea was to set premiums based on the risks faced by drivers. This would mean that drivers avoiding rush hour or late night driving would pay less for their car insurance. Norwich Union cited a slow take up of the idea and too few customers as the key factors for withdrawing the car insurance scheme.
There has also been a certain amount of mistrust from drivers regarding the black box. Having every journey monitored is not what Britain is about and there could be situations where a drivers Norwich Union car insurance policy could be negated if a vehicle was seen to be speeding at any time, or even have the data passed to the police. All in all most people feel the withdrawal of the black box idea is a good result and hope that it will not see the light of day again.
Excellent first quarter results for the Admiral group have raised expectations for a record year through the rest of 2008.
Turnover for the car insurance provider was up by 14 percent in Q1 compared with the same time last year at GBP232 million. More excellent news came with the increase in customer numbers that was also recorded. Admiral saw the number of customers rise by 17 percent, a factor that leads them to consider the possibility of a record year.
The CEO from Admiral insurance said that they would keep delivering good results in spite of the difficult trading conditions they are dealing with. Car insurance is something that everyone needs and by being competitive they can win more market share.
Hastings Direct has been fined GBP735,000 by the FSA (Financial Services Authority) for treating its customers unfairly. The car insurance company was found to have cancelled over 4,500 policies following a pricing error.
The problem was caused by the Hastings Direct car insurance quotation system, which generated quotes that were lower than the market rate. The insurer then decided to cancel these policies, a step that was not acceptable according to the FSA.
Although a cancellation clause was included within the policies the FSA felt that Hastings Direct should have considered other options first rather than invoking the cancellations. They believe that it is not acceptable to cancel cover because of what is simply a pricing error.
