Hastings Direct has been fined GBP735,000 by the FSA (Financial Services Authority) for treating its customers unfairly. The car insurance company was found to have cancelled over 4,500 policies following a pricing error.
The problem was caused by the Hastings Direct car insurance quotation system, which generated quotes that were lower than the market rate. The insurer then decided to cancel these policies, a step that was not acceptable according to the FSA.
Although a cancellation clause was included within the policies the FSA felt that Hastings Direct should have considered other options first rather than invoking the cancellations. They believe that it is not acceptable to cancel cover because of what is simply a pricing error.
According to a new survey by Liverpool Victoria motorists are finding car repairs too difficult to undertake with modern cars.
Around 33 percent of drivers find the lights and information on their dashboards confusing, while some 75 percent feel that, in the event of a vehicle breakdown, they would be unable to repair the car themselves. Such is the way with modern cars that almost 50 percent of people in the Liverpool Victoria survey have no idea what is under the bonnet, since they rarely if ever open them.
The results of the survey highlight firstly the need for breakdown cover since most car drivers need that roadside assistance and also that car insurance cover may well become more expensive as items are not repaired but replaced.
Head to Moneygossip.co.uk for a great price on Liverpool Victoria car insurance.
Elephant Insurance have been asking Mini drivers to compare their current insurance deals with what Elephant can offer.
The online insurer are making the suggestion because of the recent price reductions on the Mini, with new models enabling Elephant to re-band some of the popular cars, leading to potential savings of ten percent or more.
A couple of specific examples are the Mini One Sidewalk, which is now in group six compared with its previous group seven rating, and the Mini Cooper Sidewalk, now a group nine car rather than group ten.
The new Mini has been a highly successful seller since its launch, and these new classifications are sure to help it maintain its popularity, especially with younger drivers who appreciate the style of the Mini and can also appreciate the savings they can now make on their insurance premiums with Elephant.