After a review by the Alliance and Leicester they have found that over three quarters of mortgage brokers see their role as more advisory than ever before, feeling also that this will become even more so for the rest of the year.
The concensus of opinion from the brokers is that a lack of confidence in the housing market is the main reason for customers seeking advice. Alliance and Leicester mortgage customers are grateful for brokers advice on this and also views on the economy generally, the second key area where brokers are finding requesting for information and advice.
The director of Alliance and Leicester mortgages explained that choosing the right mortgage for the economic conditions is vitally important now so being able to ask the advice of experts is a great benefit for customers.
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New from the Natwest Bank is a three year tracker mortgage that, as well as being free of fees, has a step down interest rate that reduces each year.
For customers looking at a remortgage there will be no set up fees, valuation or legal fees said a Natwest Bank spokesman. In addition it will offer customers the chance to move to a different Natwest mortgage (fixed rates only) should they feel it will be better value. This option is open to customers after three months.
A Natwest Bank spokesman said that this new step down mortgage they are offering will be met warmly by customers who are looking for a simple and straightforward deal.
In what is understood to be a unique agreement, the IFS School of Finance has agreed to train and provide accreditation for all underwriting staff at Abbey National.
All underwriting staff will have a choice of two levels of training, Certificate or Diploma. The Certificate level course will be achieved in conjunction with the Abbey National certificate in underwriting and provide a customer services professional level qualification. The Diploma is more suited to those aiming for more senior roles and will involve the Applied Diploma in Corporate Banking.
These developments are sure to make the whole operation better in the future, leading to an improved experience for anyone buying an Abbey National mortgage or any form of insurance for which underwriting is needed.
