According to a recent study on current account holders in the UK, it has been revealed that people who have switched to a new bank account have had problems.It was found that a large majority of bank account holders had difficulties when switching and that the bank also did not offer any help with the issue.This recent study backs up the main reason why many people do not switch current accounts for many years or perhaps years, as the process is seen to be too difficult or more trouble than its worth. The problem lies for consumers that by not switching bank accounts, consumers are then missing out on cheaper banking with another bank.See our current accounts comparison table for the latest offers. Plus, reading our guides and tips pages can offer consumers more detailed information and money saving hints.
Research carried out by the Abbey National has shown that around 20 percent of UK consumers have all their finances dealt with by just one provider. They feel it is simpler this way.
On top of these people who have already gone to one supplier there is another 18 percent who are seriously thinking about it. Between these two groups that is almost 40 percent of people looking to make their finances easier to manage. Does this say something about the population as a whole or the finance companies themselves wonder Abbey National?
On average we have 3 different finance organisations we deal with, as well as three passwords and three PIN numbers. No wonder people want to simplify things. The Abbey National do not advocate using just one password or PIN number though since this has a detrimental effect in security.
The new management team at Northern Rock is looking into whether they can take legal action against the previous board that led the bank into such difficulties last year.
At the moment the matter is in the hands of lawyers acting on behalf of Northern Rock who are in the process of looking into the situation to determine what can be done. Only after their analysis is complete will there be any decision made on pursuing the matter through the courts.
Elsewhere at Northern Rock the bank is aiming to increase the debt collection part of its business by well over 100 percent as they plan for the financial difficulties that may face their customers in the future. There are currently around 170 people in this particular department though that number will be closer to 450 after the extra staff have been brought on board.
