Sainsburys Bank believes that credit card users are not claiming the rewards being earned through loyalty point schemes, ultimately costing themselves money.
Looking at the last year the Sainsburys Bank study found that, of over 8 million earned rewards on their credit cards. However only 3 million people claimed their rewards. The biggest reason cited for not claiming was that the value of the reward was too small, this being the reason for over 40 percent. Over a quarter of people felt the process to get the rewards took too long and just under a quarter said it was too difficult.
A Sainsburys Bank spokesman suggested that credit card companies should look addressing these issues since both card provider and consumer would both benefit.
Foreign exchange rates can be costing consumers money according to an Abbey National credit card division survey.
The survey has found that around 38 percent of people would pay in Sterling on their credit card whilst abroad, believing they would not incur exchange costs. This is not the case though since dynamic currency conversion means the transaction is converted to the local currency automatically. It is also often the case that it is the receiving bank that levies the charge, often at quite high rates. Again this is something most people are unaware of according to Abbey National, finding over 60 percent falsely believing this to be the case.
The Abbey National credit card Zero is an exception to this foreign exchange scenario and as such it is hoped that either more consumers will use this particular card or that other credit card providers will follow the Abbey National lead.
Well known UK financial services company CIS has been looking at the state of the credit card market and seeing how we as a nation use them.
One of the first things that came to light in the CIS survey was the amount of money spent on the busiest day of the week, namely Saturday. The average Brit will spend over GBP500,000 over the course of their lifetime on that one day alone. Looking at situations when credit cards are used it is the usual suspects of clothes and shoes that top the list, closely followed by social activities like dining out and visiting bars.
The person responsible for credit cards at CIS felt that the findings were very representative of how we live our lives. After a hard week at work Saturday is the day to let our hair down and live a little.
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