LV=, also known as Liverpool Victoria, has committed to get tax free cash to their Annuity Pension holders within five days of receiving all relevant funds and documentation. If this is not achieved they have promised GBP1000 compensation.
Earlier this year Liverpool Victoria unsecured pension holders were told that they would get a similar deal so this step is a continuation of LV=s steps to put the customer needs first. Lump sum payments from pensions are a vital aspect of the whole retirement package, so receiving the funds promptly takes a great deal of stress out of the process.
A spokesman from the organisation said that Liverpool Victoria was well aware of their customers needs and was doing all it could to streamline the process for customer benefit.
Starting from Monday 11 August the Prudential is going to decide annuity rates based on where people live, using their postcode as a guide.
A persons postcode can suggest expected life expectancy and typical health backgrounds of people, leading to the Prudential being able to offer rates that will better match the risk with the amount offered. Those in areas of lower life expectancy and poorer health will be likely to receive bigger pension payments from their annuity since they will be expected not to live as long as someone in a better area.
A Prudential spokesman said that the postcode is an excellent way of determining risk and pension payment since everyone has one. He went on to say that the postcode would make a difference of only 5 percent when comparing highest pension payments to lowest, with other factors also being taken into account to determine the most suitable amount.
A free guide to annuities is being offered by Saga, helping people understand the options open to them at retirement and how to make the best of what is on offer.
The Saga guide is very up to date, with full details of how the OMO (Open Market Option) works for buying an annuity. It explains how it enables people to shop around to find the best annuity to suit them, rather than being tied to their pension fund provider. At the moment only around forty percent of people are actively using the Open Market Option, but it is hoped that this information will prompt more to see how it can be of benefit to them.
The advice from Saga is that anyone approaching retirement should have a look at the guide so they can weigh up their options. It can potentially save lots of money and ensure the package selected best meets customer needs.
