Barclays customers who applied for the Tax Haven Cash ISA have received apologies from the bank following significant delays before their accounts were opened.
An apology is all they are going to receive though it appears as Barclays has stated it will not pay the interest that investors would have accrued if the accounts had been opened on time. It seems that a particularly heavy demand for the ISA created a number of administration difficulties for Barclays leading to delays in accepting applications and opening the accounts.
Assuming the person applying for the Barclays ISA had invested the maximum allowed of GBP3,600, they would have lost around GBP9 in interest so far. This in one way is not a vast amount of money, but the underlying principle is of much greater importance. Multiplied by the number of people taking out this particular Tax Haven Cash ISA it also becomes a much larger sum.
Compare rates on ISAs from Barclays and many others at Moneygossip.co.uk
A Sainsburys Bank spokesman feels that there are more restrictions and conditions applied to savings accounts than ever before.
Having looked at the current state of the market the Sainsburys Bank spokesman has noticed how many savings accounts have restrictions on withdrawal amounts and periods, as well as how it impacts on interest rates, with some quite hefty penalties on some for making withdrawals during the year.
Another aspect that has been noted is the use of age limits on some savings accounts, targeting either the younger or older market. Ideally all categories of customer should be able to enjoy similar levels of interest and benefits believes the Sainsburys Bank spokesman.
The Nationwide Building Society, in its latest results for July, has found that 20 percent of the adult population are not putting any savings aside.
They also found that the number of people saving on a regular basis also fell, down to 46 percent from 54 percent just three months ago. Two thirds of people believe they should be saving according to the Nationwide Building Society, though the key, as with most things, is to do something about it.
A spokesman from the Nationwide Building Society said that consumers appeared to be feeling the pressure being put on them by rising prices but also asked them to at least look at savings vehicles such as ISAs and Childrens Trust Funds. These are tax efficient and so can make a big difference.
