Kwik Fit Insurance has taken steps to meet future legislation by investing in electronic car insurance certificate equipment.
The legislation to enable the delivery of electronic car insurance certificates is expected to arrive in 2009, making it easier to fulfil the needs of approximately 70 percent of Kwik Fit Insurance customers who buy their car insurance cover online. It also reduces costs, with less administration needed through the process.
There can be issues with electronic communication, especially regarding identity fraud, but Kwik Fit Insurance are investing in this new system to protect against such issues, which should be reassuring to customers and road users alike.
Car insurance company Admiral have been looking at car theft and what is taken, with some surprising results.
The most common items that are taken from vehicles, not including stereo systems, are individual CDs, satellite navigation systems and MP3 players. After these come jackets, mobiles and laptop computers. Perhaps a little more surprising though are some other items that Admiral found car thieves have taken, including disco lights, celery, sandwiches and a wet suit!
Admiral also worked out the typical value of items in the average family car, coming up with a figure of GBP2,800 per vehicle. With such a sum of items that can be taken it is important to ensure car insurance covers these different areas to make sure the value of goods taken is covered as well as the car itself.
Hastings Direct has been fined GBP735,000 by the FSA (Financial Services Authority) for treating its customers unfairly. The car insurance company was found to have cancelled over 4,500 policies following a pricing error.
The problem was caused by the Hastings Direct car insurance quotation system, which generated quotes that were lower than the market rate. The insurer then decided to cancel these policies, a step that was not acceptable according to the FSA.
Although a cancellation clause was included within the policies the FSA felt that Hastings Direct should have considered other options first rather than invoking the cancellations. They believe that it is not acceptable to cancel cover because of what is simply a pricing error.
